Frequently Asked Questions

To order stock photos, please use the "Contact Us" page, indicating the image number of the photos you wish to purchase in the message field. Once we receive payment, a link will be sent to you within 10 hours (depending on when you sent in your order/payment), through which you will be able to download the image(s). If you have any questions, please contact us using the "Contact Us" page or email us at contact@pictureperfecttreasures.com

To place an order, please use the "Contact Us" page, where you can download the order form. and then submit the form once completed.  If you have any questions, please contact us using the "Contact Us" page or email us at contact@pictureperfecttreasures.com

Once your order is confirmed, a link to a secure drive specifically dedicated to your photobook project will be sent to you, where you will be able to upload your images. Access to this drive is restricted to Picture Perfect Treasures for the purpose of developing your photobook. Once you confirm receipt of your photobook, your images will be deleted. 

It is impossible to know with exact precision how many pages a photobook will end up being because the number of photos on different pages in the same book will vary - one page may have only one photo, the next may have eight, and the page after that may only have two. However, the number of photos to be included and the size of your photobook can be used to provide a good estimate. Please read our Blog Post entitled "Creating a Photobook - where to start?" for detailed information on how to determine the approximate number of pages that your photobook may end up having, including a quick reference table about the optimal number of photos for each photobook size that Picture Perfect Treasures offers.

The length of time required to develop a photobook depends on the number of pages in the photobook and how quickly the photobook is needed. Typically, a 20-page book takes two weeks to develop, and includes a client review process (please add 4 days for each additional 10 pages). Please note that these timelines are subject to clients reviewing the photobook and providing feedback within 24-48 hours, and does not include shipping time. An expedited process is available at an additional cost.

Absolutely! Once your photobook is developed, you will have an opportunity to review and provide feedback before it is sent off for printing. To ensure a timely turnaround, we limit the review and feedback to two rounds and we ask that you provide your feedback within 24-48 hours, unless you are not in a rush and are flexible with your timeline for receiving your photobook.

Currently, we ship to anywhere in Canada and the continental United States. 

We offer two types of shipping services - Economy, which takes approximately 3 weeks to arrive, and Expedited, which takes approximately 6-7 business days.

FOR WITHIN CANADA

First book: Economy - $18; Expedited - $38

Each additional book: Economy - $6; Expedited - $10

FOR WITHIN THE CONTINENTAL US

First Book: Economy - $15; Expedited - $20

Each additional book: Economy - $5, Expedited - $9

All prices are in CDN currency. 

At this time, we only accept payment via Interac e-Transfer. 

PLEASE NOTE: once the photobook order is reviewed and confirmed with you, a partial payment of 60% of the order total is required to commence work. The balance (40%) is due upon your final review and approval, just before the photobook is sent for printing.  For photobooks that are 80 pages or more, a 75% payment is required to commence work, with the balance of 25% due upon your final review and approval.